The White Club will not cooperate with the compensation promoted by UEFA and will provide the assistance service to its supporters.
The confrontation between UEFA and Real Madrid gained a new front this Thursday. And the White Club refused the insufficient payment of tickets for a part of the crowd that suffered chaos upon arrival at the Saint-Denis stadium, in Paris, in the Champions League final, between Liverpool and the merengue team. The governing body of European Football said this Wednesday that it will reset ticket prices for supporters who had to enter the stadium through doors A, B, C, X, Y, and Z, where “the most difficult conditions were recorded”. And the English public occupied it. Prices fluctuated between 70 and 687 euros. UEFA took responsibility for the events outside the stadium, as part of the crowd was gassed by the French police and only managed to enter the stadium after 21:00, the scheduled time for the game, which ended up being postponed.
“Our club considers UEFA’s proposal to be insufficient, which consists exclusively of refunding the ticket price, which is also conditional on meeting a series of requirements, including the indication of the time of arrival at the stadium”, says the club. Real Madrid through a statement. The club added that “all supporters suffered from an unacceptable delay at the start of the match, in addition to the unacceptable lack of security, whether on arrival at the stadium or in evacuation, in addition to serious additional damage such as thefts, assaults, and threats”. , which refers to the situations experienced by many fans away from Saint-Denis.
“The safety and physical integrity of the fans were at risk. Many of them were victims of theft of tickets and personal objects, such as purses, phones, and wallets. More seriously, some of these fans were subjected to physical aggression that required medical attention and hospitalization”.
Real Madrid has decided not to cooperate with the limited compensatory measures promoted by UEFA, for which we ask that they be corrected and we assume full responsibility. In these circumstances, a teleassistance service will be created in the coming days so that all members and supporters who have suffered losses of any kind in the Champions League final in Paris can assess the appropriate claims against UEFA to defend their legitimate personal interests, points out Real Madrid, which says that in the next few days, it will transmit the details of this assistance service.